Privacy Policy
Last updated: September 25, 2026
Privacy Policy, SMS section
Text Messaging (SMS)
*By providing your mobile phone number on our franchise inquiry form or any other entry point on our website, you consent to receiving text messages from Poke House, Inc. (“Poke House”). These messages may include follow-up communications related to your inquiry, appointment coordination, and responses to your questions.
Message frequency may vary. Message and data rates may apply.
To opt out of receiving text messages at any time, reply STOP. For assistance, reply HELP.
We will not share your mobile opt-in data or consent with any third party or affiliate for marketing purposes. We share this information only with service providers that help deliver the messaging service, and only as needed to provide it.*
Data Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect, including information submitted through our website forms and any mobile/SMS opt-in data. Access is limited to authorized personnel. While no method of transmission or electronic storage is completely secure, we take reasonable steps to protect your information and review our practices regularly.
1. Information We Collect
Personal Information: Name, email address, phone number, and payment information when you place an order.
Loyalty Program Data (Thanx): We partner with Thanx to provide our loyalty and rewards program. When you sign up for our loyalty program, we collect and share information with Thanx, such as your purchase history and reward points.
2. How We Use Your Information
To process and fulfill your orders.
To manage your Poke House loyalty account and administer rewards through our integration with Thanx.
To communicate with you about promotions, updates, and offers.
3. Sharing of Information
We share your information with third-party service providers who help us operate our loyalty program (Thanx). We do not sell your personal information to third parties.
